Shipping policy
Shipping Policy
Thank you for choosing RDP Decoración. Here you’ll find all the information related to the shipping of our products.
Processing and Shipping Times
- All orders are processed within 3-5 business days after payment confirmation.
- Delivery times vary based on the destination:
- Spain and Italy: 5-7 business days.
- Europe: 7-10 business days.
- During high-demand periods, minor delays may occur.
Shipping Costs
- Shipping is free.
- Return shipping costs are the responsibility of the customer.
Order Tracking
- You will receive a confirmation email with a tracking number once your order has been shipped.
- You can track the status of your shipment through the link provided in the email.
Shipping Issues
- Lost or Damaged Packages: Contact us immediately at info@rdpdecoracion.com if your package arrives damaged or is not delivered within the estimated time frame.
- Incorrect Addresses: Ensure your shipping address is accurate when placing the order. We are not responsible for delays or failed deliveries due to incomplete or incorrect addresses.
Returns and Exchanges
Refer to our Return Policy for information on how to return products.
Contact
For any shipping-related inquiries, you can contact us at:
Email: info@rdpdecoracion.com
Address: Calle Rocafort 39 Entr.4, Barcelona, Spain